Aspen Dental - New Iberia, LA

Name: Billie Soldyn
Rating: 1
Review: I have had a very unpleasant time with you New Iberia, LA office. The last visit they could't get the new dentures right. I left with poorly fitted dentures. They hurt like hell and you can see by looking at me that they are not right. I was basically told that they did all they could do. I was being told I had to correct my mouth clenching and that is why they didn't close or look right. The one lady was pretty rude about it. Look, I'm 65 years old I'm afraid that ain't going to work. I was told I had to change my bite to be like the model they showed me. They don't close right because they are not built right. Facing me, the right side has a huge gap. And I tried, but I can't eat at all when both are in. Also, they made them over night. There is no back biting because the teeth are filled in. I'm VERY UNHAPPY and feeled they did not give me what was to be a good pair of teeth. I was going to call they Lafayette location to see what they could do. At this point I want a refund. Your commercial is a bold fast lie. I was presented with a $8000 bill. I thought that was liget, but now I'm finding out that it could have been a lot cheaper through someone else. They ate up my insurance, and I had to fiance $3000 more. In checking the other complaints, the response, Michelle, I believe, gave the exact same response for almost every same bad reviews answer. Read the reviews. I think maybe a lawsuit may be needed. Anyone else interested that who had the almost same problem?This us the response most patients received for a one star review. I checked it. It is what was said to all all bad reviews."I'm sorry that you didn't have a positive experience, Jason. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Michelle"
Date: a month ago